I am writing this review to thank you and your staff for the excellent service and care you provided for me. As a veteran with disabilities, I had received hearing care at other places previously, but nothing compared to the level of professionalism and personalized service that you provided.
From the moment I walked in your door, I felt welcomed and supported. You took the extra time to truly listen to me and provide the right aides and devices to deal with my hearing loss and tinnitus. You also were extremely supportive and helpful in dealing with veterans’ affairs coverage and finances.
Having the right care and great follow up service has improved not just my quality of life but my family’s as well. Many people do not realize how much hearing loss and tinnitus can affect your life and relationships. I was irritable and isolating myself, avoiding interactions and gatherings. This behaviour was creating relationship and communication issues. I and my wife have noticed a huge difference in several ways. My sleep and energy level has improved and I am not irritable or isolating myself, but engage in family interactions and conversations.
So again, thank you so much for your excellent service and care that has greatly improved my quality of life.
Earl & Deryl Henderson